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Help governments adopt and improve what works

Help public teams adapt proven approaches to live service needs, share implementation evidence, and learn what it takes to sustain better results.

A lesson builds capacity when someone else can use it.

Government teams have already learned a great deal about making services work. Too often, that knowledge leaves with a person, stays inside a contract, or becomes a case study that explains the success but not the decisions that made it possible. The next team still has to reconstruct the method, navigate the same constraints, and learn the same lessons.

The field already has useful libraries, communities of practice, training programs, and research institutions. The priority is to make those assets more usable and connected, not to create another destination by default. Practical artifacts need context, maintenance, and access to people who can help another team adapt them.

Capture the work. Support reuse. Learn from adoption.

  1. 01

    Make reusable evidence a normal delivery output

    Capture process maps, evaluation methods, contract language, code, decision records, and lessons from failure as work proceeds. Explain the staff roles, authority, financing, procurement choices, conditions, and costs behind an example; protect sensitive information and name an owner who can keep it useful.

  2. 02

    Connect discovery to hands-on adoption

    Build on existing libraries and practitioner networks. Fund peer exchange, coaching, and time for public servants to adapt a relevant artifact to a live problem. Give government practitioners a central role in choosing what gets documented and taught.

  3. 03

    Learn whether the knowledge actually travels

    Track reuse and the changes it produces, not just downloads or attendance. Ask adopting teams what they had to change, where the guidance failed, and what results followed; feed those lessons back into the shared resource and retire stale material.

Selected examples

These illustrate the priority, not a census. They include proposals, pilots, current resources, and completed work with lessons to reuse. Sources were reviewed on the dates shown; status may have changed. Inclusion implies neither endorsement of the Agenda nor a funding recommendation. Use “Suggest an edit” on a card to correct its status or description.

01

Operating

Connecting practical resources with peers who have done the work

Beeck’s Digital Government Network connects government practitioners through communities of practice and the Digital Government Hub. Its new Product Commons pilot goes further: a July 2026 convening helped Maryland learn from other states’ experience buying and implementing correctional electronic health records.

Why selected: Pairs a resource hub and peers with a live government buying question.

Activity: An established network and library, with a new peer-learning pilot tied to an actual procurement decision

The network and pilot support learning; reuse and changes to procurement practice need follow-up.

The network is ongoing in the cited source; the July Product Commons convening is past.

WorkforcePurpose-fit digital infrastructureIncentives for outcomes
02

Operating

Making government AI experience easier to find and compare

Center for Civic Futures has launched an AI Knowledge Hub with state use cases and executive orders. Most initial cases came directly from government teams; entries describe the problem, the agency, what was built, and outcomes or code where available. It sits alongside the Center’s peer-learning work with public leaders.

Why selected: Makes government AI examples findable while leaving effectiveness to be tested.

Activity: Launched in 2026 with 115 government AI use cases

The count describes documented use cases; it is not an evaluation of their effectiveness.

WorkforcePurpose-fit digital infrastructure
03

Operating

Teaching responsible AI through human-services practice

InnovateUS and Center for Civic Futures developed a six-session series on AI in human services, bringing practitioners into discussions of benefits delivery, case management, service design, and accountability. The Spring 2026 recordings make the learning available beyond the original participants.

Why selected: Makes practitioner learning available through recorded human-services sessions.

Activity: Six recorded sessions bringing human-services practice into AI learning

Recordings preserve learning material; attendance or availability does not establish changes in practice.

The Spring 2026 sessions are over; recordings remain available.

WorkforceRight-sized procedure

Learn more

InnovateUS: AI and Human Services recorded series

Sources reviewed

04

Operating and scaling

Helping procurement practice travel between governments

Partners for Public Good’s Procurement Excellence Network combines a practitioner community with templates, process maps, evaluation tools, and free coaching. It gives government teams both artifacts to adapt and experienced peers to help work through live procurement challenges.

Why selected: Pairs procurement artifacts with coaching and a practitioner community.

Activity: A community of more than 2,500 practitioners, with tools and coaching alongside peer exchange

Membership describes reach; adoption of methods and purchasing outcomes need separate evidence.

WorkforceIncentives for outcomes
05

Research and policy development

Translating public-management research into leadership practice

The IBM Center for The Business of Government’s research on agile government examines the leadership and organizational conditions behind adaptive teams. Its June 2026 report by Ines Mergel offers public managers practical ways to support cross-functional work, learning, and early correction of problems.

Why selected: Translates research about adaptive leadership into guidance for public managers.

Activity: A June 2026 applied leadership report within an ongoing agile-government research program

The report captures applied lessons; reuse and service effects need follow-up.

WorkforceIncentives for outcomes

Possible next moves

These illustrate ways to advance the priority, including development, adoption, and sustained operation. They invite discussion and support; they are not an announced grant program.

Adoption and sustained operation

Readiness: Exploring

Help governments adopt a durable product operating model

Work with a small number of government teams on a service they choose, improving delivery while establishing public product ownership, decision rights, mixed career and temporary roles, live-work coaching, and targeted procurement changes. Document what remains after outside support and what another government would need to adapt the approach.

Find a few government teams with a live service problem, then design time-bound support with existing providers and practitioners that leaves ownership and evidence inside government. Explore this opportunity

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