Piloting and evaluation
Open-source AI tools built around caseworker workflows
Nava Labs has released its Caseworker Empowerment Toolkit after testing benefit-navigation tools with government and community partners. Its tools support policy lookup, referrals, document processing, and form filling, with caseworkers reviewing information before acting. Public code and documentation give other teams a starting point for adaptation.
Why selected: Offers reusable code to test against real caseworker workflows.
Activity: Toolkit released in April 2026, with public demos, code, and pilot results
Pilot results are linked in the sources. Wider adoption and durable service improvements need separate assessment.
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Nava: Toolkit release and pilot background Caseworker Empowerment ToolkitSources reviewed